Credit Counselling Service Accreditation and Standards of Excellence
Consumers with questions have enough to worry about without struggling to differentiate between the merits of various organizations which provide help. When trying to find answers it is essential to find an organization that you can trust. That's why accreditation is so important and why Credit Counselling Canada requires it of all member agencies.
Simply put, our members' not-for-profit status coupled with CCC's accreditation measures assures compliance to the highest ethical standards and best business practices, thereby assuring a top-notch credit counseling service. For you, this guarantees the best possible results. In instances where a Credit Counselling Canada member agency is assisting you with your debt, you can rest assured that all payments will reach your creditors - with no favouritism, and with no hidden fees, commissions or charges.
Credit Counselling Canada uses outcome-based assessment tools to enforce uniform operational standards of member agencies across Canada. We regulate and monitor:
- Organizational Integrity
- Financial Responsibility
- Risk Management
- Human Resources
- Program Delivery
In addition to ongoing compliance to rigorous standards at the organizational level, the commitment of credit counselling staff is also assured. All staff must comply with CCC's code of Ethics and Standards of Practice established and monitored by our accreditation process.
Click here to find the CCC counsellor nearest you.